"Before You Hit Send: Avoiding Headache & Heartache" by Emerson Eggerichs, PHD

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"By the end of this book, it will be as if he's proofing your emails, auditing your texts, and keeping us all from putting our foot in our mouths a little less than normal." ~Joy Eggerichs

"Every day we have the potential of both verbal and written blunders...When we don't stop to think before we speak, we increase the odds that we will misrepresent our best selves, which could result in people misinterpreting us. We leave them wondering if we have goodwill or good sense, or neither. When we speak before we think, we widen the chances the other person(s) will be notably hurt, frustrated, confused, angry, fearful, or offended by something we've communicated."

"What exactly should you 'think before you speak'? Here are four questions to ask yourself with everything you communicate:
*Is it true?
*Is it kind?
*Is it necessary?
*Is it clear?"

~Dr. Emerson Eggerichs

SkyWay Drive Associates is reading this book which is applicable to life's everyday circumstances. For more helpful consulting advice, contact us:
616-610-9705
donvz@skywaydriveassociates.com

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